krikaya App Privacy Policy and Data Security

This page explains the krikaya App privacy policy in simple terms for Bangladeshi users; data protection, cookies, and rights are clearly stated here

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krikaya Privacy policy screen

Effective date and brief summary

Effective date: July 2026. What information you provide in the krikaya App, why it's needed, and how long it is kept is all here

Many Dhaka users operate accounts with bKash, Nagad, and Rocket, so how payment data, login records, and session data are captured is also stated openly

Payment data and transaction information

Payment records are kept in three parts

Transaction notes

Your deposits, withdrawals, and status are shown; reference numbers from bKash, Nagad, and Rocket are also logged

Secure processing

Full card or wallet numbers are not stored; sensitive parts are kept as tokens, and access is restricted

Refund documents

If incorrect charges or canceled transactions occur, a separate record is kept; the support team usually reconciles it within 30 days

How krikaya App protects data

Encryption

Encryption is used during login, payment, and device data transmissions; even on an insecure network, information cannot be read

Access control

Not all staff see all data; only what is necessary for their work is visible, and access logs are kept

Device security

Even after installing the APK on Android phones, sessions stay separate; repeated logins on the same device may trigger suspicious activity detection

Cookies, sessions, and tracking

Cookies here mainly do two things: you don't have to log in repeatedly; they remember which page you opened, so the krikaya App runs faster

If the local network is a bit slow, small session cookies help; settings are not disrupted on older browsers or low RAM phones

User rights and controls

Data access rights

You can see what information is kept; you can request the list of profile, login history, and payment records

Right to correction

If name, phone, or address is incorrect, you can request an update; usually after verification the change arrives within 1 business day

Deletion request

If you want to close your account, a data deletion request can be made; some documents may be kept for a certain period due to legal reasons

PCI-DSS and security

In the payment section, strict PCI-DSS rules are followed; this means sensitive card data is kept securely and not all data is stored in one place

If a new device is detected on krikaya Login, extra verification may be required; it might be annoying, but it helps prevent unfamiliar access

What you store and what you do not

Stored

  • Account name
  • Login time
  • Transaction reference
  • Device session

Not stored

  • Full payment card number
  • Unnecessary personal notes
  • Separate tracking without activity
  • Third-party sharing without consent

Data access rights

krikaya Login verification screen

Login verification

When logging in from a new phone, security steps may be shown; after two steps the process completes

krikaya Cookie settings panel

Cookie preferences

Basic cookies are required for sessions to work properly, but you can disable unnecessary tracking

krikaya Support desk screen

Support request

You can submit data copy, correction, or deletion requests; support typically responds quickly in Dhaka time

New users first krikaya App Benefits after viewing this page krikaya Login And krikaya Register Even if not, the start is easy to understand

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Last word

In the krikaya App, privacy, data protection, and user rights are viewed together; if you understand the rules in advance, login and usage feel very transparent

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